Delivery
Delivery Locations
We deliver all machines to mainland England and Wales. If you are located outside of these regions, please contact us prior to purchase and we can discuss delivery options.
The goods you order will be delivered to the UK address you give when you place your order.
Delivery Prices
Oversized items are delivered on a curtain side lorry, and will require unloading equipment, such as a forklift truck, telehandler or front loader.
Delivery Times
• All stocked machines have a handling time of 1-4 working days, and a transit time of 3 working days.
• Machines that are built to order have an estimated manufacturing and delivery time of 2-6 weeks.
All delivery times are shown on the product page of this website.
Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you of any delay as soon as possible and will give you the option of cancelling your order at this point.
Damage during Delivery
Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.
If you need to return any item that is not damaged or faulty delivery charges will still be payable.
Delivery FAQs
Can I leave a note for the delivery driver?
There is a field for delivery notes in the checkout. Alternatively contact us and we will pass on your message.
Do I have to sign for my order?
Deliveries will typically require a signature to confirm you have received your order correctly. Some couriers are happy to place your order in a safe place. You can leave delivery instructions for the courier in the Checkout.
What if I miss the delivery?
If there is no-one home when the courier tries to deliver, they will leave a card to let you know the item will be redelivered or is waiting for you at your local depot. It is possible the courier will leave your item with a neighbour, please see the card left for you.
Can I collect the item myself?
Collection from our premises can be arranged, however payment will have to be received prior to collection so that we can ensure the product is available at the premises.
